Fairing Post Purchase Surveys
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Post-purchase surveys that boost revenue—track attribution, LTV, NPS, and more.
Discover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey data on attribution, NPS, segmentation, & CRO. Get to actually kno w your customers. Create a powerful "how did you hear about us?" (HDYHAU) survey that drives revenue.
- LTV Analytics! Compare survey responses to customer LTV insights
- Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc
- Seamless Integrations: Klaviyo, Google Sheets, Elevar, Shopify Flow, & 22 more!
- Smart Targeting: new v returning, product purchased, geography. Translations
- AI attribution insights! Your own personalized insights, delivered weekly.
Languages
English
Works with
- Checkout
- Shopify POS
- Customer accounts
- Shopify Flow
- Google Analytics
- Klaviyo
- Google Sheets
- Checkout Extensions
- Yotpo
- Triple Whale
Categories
Form customization
Survey types
Submission management
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Up to 100 Orders
Free
- Post-purchase Surveys
- Unlimited Questions & Responses
- Analyze LTV Against Survey Responses
- AI-Generated Attribution Insights
- NPS
- 25+ Integrations
- API
- Translations
Up to 200 Orders
$15 / month
- Post-purchase Surveys
- Unlimited Questions & Responses
- Analyze LTV Against Survey Responses
- AI-Generated Attribution Insights
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 500 Orders
$49 / month
- Post-purchase Surveys
- Unlimited Questions & Responses
- Analyze LTV Against Survey Responses
- AI-Generated Attribution Insights
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
Up to 5K Orders
$149 / month
- Post-purchase Surveys
- Unlimited Questions & Responses
- Analyze LTV Against Survey Responses
- AI-Generated Attribution Insights
- NPS
- 25+ Integrations
- API
- Translations
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its insightful post-purchase, onsite, and post-delivery surveys, which help refine marketing strategies and product offerings. The app is praised for its easy setup, seamless Shopify integration, and Google Sheets compatibility for simple data analysis. Merchants also appreciate the ability to ask follow-up questions and the responsive customer support. Continuous updates enhance its functionality, making it a top choice for improving customer experience and operational strategies.
Had an issue with my plan selection, but the support was prompt and very fast to respond. The app gives great insight into your customers
Helpful support, quick to help with issues with data and suggested ways to improve response rates.
Very responsive customer service, and an easy-to-install tool that gives valuable insights.
Support
App support provided by Fairing.
Or visit their support portalResources
Launched
May 7, 2018 · Changelog
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